Simplisafe Cancel False Alarm

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Simplisafe cancel false alarm. However for the first time since installing the cameras about a week ago i got 2 false alarms on my indoor simplisafe motion detectors which resulted in the police coming out to the house. They can contact the police dispatch if you missed their call and provide information on recent alarms. Have had this one for some time.

How do i contact the monitoring center or cancel an alarm. Simplisafe alarm performance a quick response that lets you know what s going on when a sensor is triggered the keypad starts to beep to let you know that the alarm is about to go off. Out of the two the false alarm issue is the most worrisome because law enforcement agencies can charge you a fee if they have to respond to an alarm call when there s no emergency.

If they are located within the sensor s field of vision they may cause false alarms. Overwhelmingly the two biggest issues with simplisafe seem to be problems with false alarms and the fact that customer service isn t available 24 7. I purchased 6 blink xt home security cameras as a supplement to my simplisafe home monitoring system.

I love the cameras and are very happy with them. Direct sunlight hitting the sensor can trigger a false alarm. Not so bad it would seem.

Problem is when a security system set in home mode and any sensor drops out the alarm goes off. You can contact our monitoring center 24 7 at 1 855 693 4911. Heating vents located in the room.

As a result i got cited. I called simplisafe and they verified i had called to cancel the alarm but they say they insist iti s not their problem and they cannot do anything about it. When the dispatch called i told them it was a false alarm even then they sent the cops.